How to cancel your Book Award Pro service

how to cancel service
June 16, 2023
Book Award Pro
 

We’re sorry you decided to cancel your service, but we understand. You can easily cancel directly within your Book Award Pro account.

How to cancel your Book Award Pro service

Follow these steps to cancel your Book Award Pro service:

1. Go to My Account

Start by visiting the My Account section inside the app. Next, scroll to Services at the bottom of the page. These are all of your active Book Award Pro services.

cancel book award pro service
cancel book award pro service

Then, select the book for which you want to cancel service. When you choose your book, a side panel will open, and you can select Switch Plan or Cancel Service.

how to cancel book award pro

With the ever-growing author accolade landscape, we highly recommend switching your book to the Free plan rather than canceling it altogether.

On the Free plan, it doesn’t cost you anything to be matched with curated award and review opportunities that are best for your book. When you’re ready to return to the additional benefits of our premium plans, simply switch your service back and continue your award-winning journey.

2. If you want to switch to free

cancel book award pro

Select Switch Plans and choose the Free option in the right-side panel.

Confirm the switch by selecting “Yes, Switch Plan,” and your service will be downgraded.

You can switch to any of our plans at any time. If you’re unsure which plan is right for you, check out this complete guide to the differences between plans.

3. If you still want to cancel

Select Cancel Service and simply confirm your selection.

cancel book award pro

Within a few minutes, you’ll receive a confirmation email that your service has been canceled.

After canceling

Your service will remain active until your next billing cycle. So, if you signed up on the 5th of the month and you cancel on the 25th, you’ll still have access until the 5th of the following month.

We’re sorry to see you go, and if you have any questions while canceling or switching your service, our team is happy to help.

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